Queries: 15
Layouts: 1
15
Case Number
|
[Presentation].[Case].[ID]
|
|
Contact Info
|
[Presentation].[Case].[CONTACT_INFO]
|
|
Age
|
[Presentation].[Case].[CMT_AGE]
|
|
Assigned To
|
[Presentation].[Case].[ASSIGNEE_CURR]
|
label
Assigned Agent
|
Team Name
|
[Presentation].[VW_STG_CURRENT_TEAM].[Team_Name]
|
|
Date Open
|
[Presentation].[Case].[DATE_OPEN]
|
|
Date Effective From
|
[Presentation].[Case].[DATE_EFFECTIVE_FROM]
|
|
BF Date
|
[Presentation].[Case].[DATE_BF]
|
|
Classification
|
[Presentation].[Case].[CLASSIFICATION]
|
|
State Name
|
[Presentation].[State].[NAME]
|
|
State
|
case when [All Mat LWOP].[State Name] in ('Reassigned', 'Open', 'Invalid') then ('Unassigned') when [All Mat LWOP].[State Name] = 'Ready_To_Verify' then 'Ready To Verify' else [All Mat LWOP].[State Name] end
|
|
State Sort
|
case [State] when 'Unassigned' then 1 when 'Assigned' then 2 when 'Pending' then 3 when 'Ready To Verify' then 4 else 99 end
|
|
Business Unit
|
[Presentation].[VW_STG_DEPARTMENT].[CODE]
|
|
PRI
|
[Presentation].[Case].[PRI]
|
|
Work Type Name
|
[Presentation].[Work Type].[NAME]
|
|
Sub Type Name
|
[Presentation].[Sub Type].[NAME]
|
|
Created By
|
[Presentation].[Case].[CREATED_BY]
|
|
EX / Non EX
|
[Presentation].[Case].[SUBJECT]
|
|
POD
|
[Presentation].[VW_STG_DEPARTMENT].[POD]
|
|
Awaiting Calc
|
[Presentation].[Case].[AWAITING_CALC]
|
|
Awaiting Confirm
|
[Presentation].[Case].[AWAITING_CONFIRM]
|
|
Awaiting Off Cycle
|
[Presentation].[Case].[AWAITING_OFF_CYCLE]
|
|
Awaiting pay sheet creation
|
[Presentation].[Case].[AWAITING_PAY_SHEET_CREAT]
|
|
Waiting on Comp Sector
|
[Presentation].[Case].[WAITING_ON_COMP_SECTOR]
|
|
Waiting on documents
|
[Presentation].[Case].[WAITING_ON_DOCUMENTS]
|
|
Waiting on HR
|
[Presentation].[Case].[WAITING_ON_HR]
|
|
Waiting on prior case completion
|
[Presentation].[Case].[WAITING_ON_PRIOR_CASE_COM]
|
|
Age Group
|
case when [Age] between 0 and 4 then '0 - 4 ' when [Age] between 5 and 9 then '5 - 9 ' when [Age] between 10 and 15 then '10 - 15 ' when [Age] between 16 and 20 then '16 - 20 ' when [Age] > 20 then '+21 ' else 'error' end + [days label - dynamic language ]
|
|
Age Group Sort
|
case when [Age] between 0 and 4 then 1 when [Age] between 5 and 9 then 2 when [Age] between 10 and 15 then 3 when [Age] between 16 and 20 then 4 when [Age] > 20 then 5 else 6 end
|
|
days label - dynamic language
|
if ( #sq($runLocale)# = 'fr' ) then ('jours') else ('days')
|
|
Language
|
[Presentation].[VW_STG_EMPLOYEE].[LANG]
|
Cases
|
count([All Mat LWOP].[Case Number])
|
Aggregate
total
Rollup
total
|
State
|
[All Mat LWOP].[State]
|
|
State Sort
|
[All Mat LWOP].[State Sort]
|
|
Age Group
|
[All Mat LWOP].[Age Group]
|
|
Age Group Sort
|
[All Mat LWOP].[Age Group Sort]
|
Age Group
|
[All Mat LWOP].[Age Group]
|
|
Age Group Sort
|
[All Mat LWOP].[Age Group Sort]
|
|
Case Number
|
[All Mat LWOP].[Case Number]
|
Aggregate
count
Rollup
total
|
State
|
[All Mat LWOP].[State]
|
|
State Sort
|
[All Mat LWOP].[State Sort]
|
|
Summary(State Name)
|
aggregate(currentMeasure within detail [State])
|
solveOrder
1
label
TOTAL Still Meeting SS
|
Summary(Age Group)
|
aggregate(currentMeasure within detail [Age Group])
|
solveOrder
1
label
Total
|
Age Group
|
[All Mat LWOP].[Age Group]
|
|
Age Group Sort
|
[All Mat LWOP].[Age Group Sort]
|
|
Case Number
|
[All Mat LWOP].[Case Number]
|
Aggregate
count
Rollup
total
|
State
|
[All Mat LWOP].[State]
|
|
State Sort
|
[All Mat LWOP].[State Sort]
|
|
Summary(State Name)
|
aggregate(currentMeasure within detail [State])
|
solveOrder
1
label
TOTAL over SS
|
Case Number
|
[Presentation].[Case].[ID]
|
|
Contact Info
|
[Presentation].[Case].[CONTACT_INFO]
|
|
Age
|
[Presentation].[Case].[CMT_AGE]
|
|
Assigned To
|
[Presentation].[Case].[ASSIGNEE_CURR]
|
label
Assigned Agent
|
Team Name
|
[Presentation].[VW_STG_CURRENT_TEAM].[Team_Name]
|
|
Date Open
|
[Presentation].[Case].[DATE_OPEN]
|
|
Date Effective From
|
[Presentation].[Case].[DATE_EFFECTIVE_FROM]
|
|
BF Date
|
[Presentation].[Case].[DATE_BF]
|
|
Classification
|
[Presentation].[Case].[CLASSIFICATION]
|
|
State Name
|
[Presentation].[State].[NAME]
|
|
Business Unit
|
[Presentation].[VW_STG_DEPARTMENT].[CODE]
|
|
PRI
|
[Presentation].[Case].[PRI]
|
|
Work Type Name
|
[Presentation].[Work Type].[NAME]
|
|
Sub Type Code
|
[Presentation].[Sub Type].[SUB_TYPE_CODE]
|
|
Sub Type Name
|
[Presentation].[Sub Type].[NAME]
|
|
Created By
|
[Presentation].[Case].[CREATED_BY]
|
|
EX / Non EX
|
[Presentation].[Case].[SUBJECT]
|
|
POD
|
[Presentation].[VW_STG_DEPARTMENT].[POD]
|
|
Awaiting Calc
|
[Presentation].[Case].[AWAITING_CALC]
|
|
Awaiting Confirm
|
[Presentation].[Case].[AWAITING_CONFIRM]
|
|
Awaiting Off Cycle
|
[Presentation].[Case].[AWAITING_OFF_CYCLE]
|
|
Awaiting pay sheet creation
|
[Presentation].[Case].[AWAITING_PAY_SHEET_CREAT]
|
|
Waiting on Comp Sector
|
[Presentation].[Case].[WAITING_ON_COMP_SECTOR]
|
|
Waiting on documents
|
[Presentation].[Case].[WAITING_ON_DOCUMENTS]
|
|
Waiting on HR
|
[Presentation].[Case].[WAITING_ON_HR]
|
|
Waiting on prior case completion
|
[Presentation].[Case].[WAITING_ON_PRIOR_CASE_COM]
|
|
days label - dynamic language
|
if ( #sq($runLocale)# = 'fr' ) then ('jours') else ('days')
|
|
Age Group
|
case when [Age] between 0 and 4 then '0 - 4 ' when [Age] between 5 and 9 then '5 - 9 ' when [Age] between 10 and 15 then '10 - 15 ' when [Age] between 16 and 20 then '16 - 20 ' when [Age] > 20 then '+21 ' else 'error' end +[days label - dynamic language ]
|
|
Age Group Sort
|
case when [Age] between 0 and 4 then 1 when [Age] between 5 and 9 then 2 when [Age] between 10 and 15 then 3 when [Age] between 16 and 20 then 4 when [Age] > 20 then 5 else 6 end
|
|
All Cases
|
count( [Case Number] for report )
|
|
Awaiting Calc - bin
|
if ( [Presentation].[Case].[AWAITING_CALC] ='Yes/Oui') then (1) else (0)
|
Aggregate
total
Rollup
total
|
Awaiting Confirm - bin
|
if ( [Presentation].[Case].[AWAITING_CONFIRM] ='Yes/Oui') then (1) else (0)
|
Aggregate
total
Rollup
total
|
Awaiting Off Cycle - bin
|
if ( [Presentation].[Case].[AWAITING_OFF_CYCLE] ='Yes/Oui') then (1) else (0)
|
Aggregate
total
Rollup
total
|
Awaiting pay sheet creation - bin
|
if ( [Presentation].[Case].[AWAITING_PAY_SHEET_CREAT] ='Yes/Oui') then (1) else (0)
|
Aggregate
total
Rollup
total
|
Waiting on Comp Sector - bin
|
if ( [Presentation].[Case].[WAITING_ON_COMP_SECTOR] ='Yes/Oui') then (1) else (0)
|
Aggregate
total
Rollup
total
|
Waiting on documents - bin
|
if ( [Presentation].[Case].[WAITING_ON_DOCUMENTS] ='Yes/Oui') then (1) else (0)
|
Aggregate
total
Rollup
total
|
Waiting on HR - bin
|
if ( [Presentation].[Case].[WAITING_ON_HR] ='Yes/Oui') then (1) else (0)
|
Aggregate
total
Rollup
total
|
Waiting on prior case completion - bin
|
if ( [Presentation].[Case].[WAITING_ON_PRIOR_CASE_COM] ='Yes/Oui') then (1) else (0)
|
Aggregate
total
Rollup
total
|
Language
|
[Presentation].[VW_STG_EMPLOYEE].[LANG]
|
All Cases
|
count([Presentation].[Case].[ID])
|
Aggregate
total
Rollup
total
|
Total Age
|
[Presentation].[Case].[CMT_AGE]
|
Aggregate
total
Rollup
summarize
|
Average Age
|
total( [Total Age] ) / total( [All Cases] )
|
Aggregate
calculated
Rollup
calculated
|
All Cases
|
count([Presentation].[Case].[ID])
|
Aggregate
total
Rollup
total
|
Awaiting Calc - bin
|
if ( [Presentation].[Case].[AWAITING_CALC] ='Yes/Oui') then (1) else (0)
|
Aggregate
total
Rollup
total
|
Awaiting Calc %
|
total( [Awaiting Calc - bin] ) / total( [All Cases] )
|
Aggregate
calculated
Rollup
calculated
|
Total Age - Awaiting Calc
|
if ([Presentation].[Case].[AWAITING_CALC] ='Yes/Oui' ) then ( [Presentation].[Case].[CMT_AGE]) else ( 0 )
|
Aggregate
total
Rollup
summarize
|
Average Age
|
total( [Total Age - Awaiting Calc] ) / total( [Awaiting Calc - bin] )
|
Aggregate
calculated
Rollup
calculated
|
All Cases
|
[All WIP].[Case Number]
|
Aggregate
count
Rollup
total
|
Awaiting Calc - bin
|
[All WIP].[Awaiting Calc - bin]
|
Aggregate
total
|
Awaiting Calc %
|
[Awaiting Calc - bin] / [All Cases]
|
Aggregate
calculated
Rollup
calculated
|
Total Age - Awaiting Calc
|
if ([All WIP].[Awaiting Calc - bin] = 1 ) then ( [All WIP].[Age] ) else ( 0 )
|
Aggregate
total
Rollup
summarize
|
Average Age - Awaiting Calc
|
[Total Age - Awaiting Calc] / [Awaiting Calc - bin]
|
Aggregate
calculated
Rollup
calculated
|
Awaiting Confirm - bin
|
[All WIP].[Awaiting Confirm - bin]
|
Aggregate
total
|
Awaiting Confirm %
|
[Awaiting Confirm - bin] / [All Cases]
|
Aggregate
calculated
Rollup
calculated
|
Total Age - Awaiting Confirm
|
if ([All WIP].[Awaiting Confirm - bin] = 1 ) then ( [All WIP].[Age] ) else ( 0 )
|
Aggregate
total
Rollup
total
|
Average Age - Awaiting Confirm
|
[Total Age - Awaiting Confirm] / [Awaiting Confirm - bin]
|
Aggregate
calculated
Rollup
calculated
|
Awaiting Off Cycle - bin
|
[All WIP].[Awaiting Off Cycle - bin]
|
Aggregate
total
|
Awaiting Off Cycle %
|
[Awaiting Off Cycle - bin] / [All Cases]
|
Aggregate
calculated
Rollup
calculated
|
Total Age - Awaiting Off Cycle
|
if ([All WIP].[Awaiting Off Cycle - bin] = 1 ) then ( [All WIP].[Age] ) else ( 0 )
|
Aggregate
total
Rollup
total
|
Average Age - Awaiting Off Cycle
|
[Total Age - Awaiting Off Cycle] / [Awaiting Off Cycle - bin]
|
Aggregate
calculated
Rollup
calculated
|
Awaiting pay sheet creation - bin
|
[All WIP].[Awaiting pay sheet creation - bin]
|
Aggregate
total
|
Awaiting Pay Sheet Creation %
|
[Awaiting pay sheet creation - bin] / [All Cases]
|
Aggregate
calculated
Rollup
calculated
|
Total Age - Awaiting Pay Sheet Creation
|
if ([All WIP].[Awaiting pay sheet creation - bin] = 1 ) then ( [All WIP].[Age] ) else ( 0 )
|
Aggregate
total
Rollup
total
|
Average Age - Awaiting Pay Sheet Creation
|
[Total Age - Awaiting Pay Sheet Creation] / [Awaiting pay sheet creation - bin]
|
Aggregate
calculated
Rollup
calculated
|
Waiting on Comp Sector - bin
|
[All WIP].[Waiting on Comp Sector - bin]
|
Aggregate
total
|
Waiting on Comp Sector %
|
[Waiting on Comp Sector - bin] / [All Cases]
|
Aggregate
calculated
Rollup
calculated
|
Total Age - Waiting on Comp Sector
|
if ([All WIP].[Waiting on Comp Sector - bin] = 1 ) then ( [All WIP].[Age] ) else ( 0 )
|
Aggregate
total
Rollup
total
|
Average Age - Waiting on Comp Sector
|
[Total Age - Waiting on Comp Sector] / [Waiting on Comp Sector - bin]
|
Aggregate
calculated
Rollup
calculated
|
Waiting on documents - bin
|
[All WIP].[Waiting on documents - bin]
|
Aggregate
total
|
Waiting on Documents %
|
[Waiting on documents - bin] / [All Cases]
|
Aggregate
calculated
Rollup
calculated
|
Total Age - Waiting on Documents
|
if ([All WIP].[Waiting on documents - bin] = 1 ) then ( [All WIP].[Age] ) else ( 0 )
|
Aggregate
total
Rollup
total
|
Average Age - Waiting on Documents
|
[Total Age - Waiting on Documents] / [Waiting on documents - bin]
|
Aggregate
calculated
Rollup
calculated
|
Waiting on HR - bin
|
[All WIP].[Waiting on HR - bin]
|
Aggregate
total
|
Waiting on HR %
|
[Waiting on HR - bin] / [All Cases]
|
Aggregate
calculated
Rollup
calculated
|
Total Age - Waiting on HR
|
if ([All WIP].[Waiting on HR - bin] = 1 ) then ( [All WIP].[Age] ) else ( 0 )
|
Aggregate
total
Rollup
total
|
Average Age - Waiting on HR
|
[Total Age - Waiting on HR] / [Waiting on HR - bin]
|
Aggregate
calculated
Rollup
calculated
|
Waiting on prior case completion - bin
|
[All WIP].[Waiting on prior case completion - bin]
|
Aggregate
total
|
Waiting on Prior Case Completion %
|
[Waiting on prior case completion - bin] / [All Cases]
|
Aggregate
calculated
Rollup
calculated
|
Total Age - Waiting on Prior Case Completion
|
if ([All WIP].[Waiting on prior case completion - bin] = 1 ) then ( [All WIP].[Age] ) else ( 0 )
|
Aggregate
total
Rollup
total
|
Average Age - Waiting on Prior Case Completion
|
[Total Age - Waiting on Prior Case Completion] / [Waiting on prior case completion - bin]
|
Aggregate
calculated
Rollup
calculated
|
All Cases
|
count( [Presentation].[Case].[ID] )
|
Aggregate
total
Rollup
total
|
Awaiting Confirm - bin
|
if ( [Presentation].[Case].[AWAITING_CONFIRM] ='Yes/Oui') then (1) else (0)
|
Aggregate
total
Rollup
total
|
Awaiting Confirm %
|
total( [Awaiting Confirm - bin] ) / total( [All Cases] )
|
Aggregate
calculated
Rollup
calculated
|
Total Age - Awaiting Confirm
|
if ([Awaiting Confirm - bin] = 1 ) then ( [Presentation].[Case].[CMT_AGE] ) else ( 0 )
|
Aggregate
total
Rollup
total
|
Average Age
|
[Total Age - Awaiting Confirm] / [Awaiting Confirm - bin]
|
Aggregate
calculated
Rollup
calculated
|
All Cases
|
count( [Presentation].[Case].[ID] )
|
Aggregate
total
Rollup
total
|
Awaiting Off Cycle - bin
|
if ( [Presentation].[Case].[AWAITING_OFF_CYCLE] ='Yes/Oui') then (1) else (0)
|
Aggregate
total
Rollup
total
|
Awaiting Off Cycle %
|
total( [Awaiting Off Cycle - bin] ) / total ( [All Cases] )
|
Aggregate
calculated
Rollup
calculated
|
Total Age - Awaiting Off Cycle
|
if ([Awaiting Off Cycle - bin] = 1 ) then ( [Presentation].[Case].[CMT_AGE] ) else ( 0 )
|
Aggregate
total
Rollup
total
|
Average Age
|
[Total Age - Awaiting Off Cycle] / [Awaiting Off Cycle - bin]
|
Aggregate
calculated
Rollup
calculated
|
All Cases
|
count( [Presentation].[Case].[ID] )
|
Aggregate
total
Rollup
total
|
Awaiting pay sheet creation - bin
|
if ( [Presentation].[Case].[AWAITING_PAY_SHEET_CREAT] ='Yes/Oui') then (1) else (0)
|
Aggregate
total
Rollup
total
|
Awaiting Pay Sheet Creation %
|
total ([Awaiting pay sheet creation - bin] ) / total( [All Cases] )
|
Aggregate
calculated
Rollup
calculated
|
Total Age - Awaiting Pay Sheet Creation
|
if ([Awaiting pay sheet creation - bin] = 1 ) then ( [Presentation].[Case].[CMT_AGE] ) else ( 0 )
|
Aggregate
total
Rollup
total
|
Average Age
|
[Total Age - Awaiting Pay Sheet Creation] / [Awaiting pay sheet creation - bin]
|
Aggregate
calculated
Rollup
calculated
|
All Cases
|
count( [Presentation].[Case].[ID] )
|
Aggregate
total
Rollup
total
|
Waiting on Comp Sector - bin
|
if ( [Presentation].[Case].[WAITING_ON_COMP_SECTOR] ='Yes/Oui') then (1) else (0)
|
Aggregate
total
Rollup
total
|
Waiting on Comp Sector %
|
total( [Waiting on Comp Sector - bin] ) / total ( [All Cases] )
|
Aggregate
calculated
Rollup
calculated
|
Total Age - Waiting on Comp Sector
|
if ([Waiting on Comp Sector - bin] = 1 ) then ( [Presentation].[Case].[CMT_AGE] ) else ( 0 )
|
Aggregate
total
Rollup
total
|
Average Age
|
total( [Total Age - Waiting on Comp Sector] ) / total( [Waiting on Comp Sector - bin] )
|
Aggregate
calculated
Rollup
calculated
|
All Cases
|
count( [Presentation].[Case].[ID] )
|
Aggregate
total
Rollup
total
|
Waiting on documents - bin
|
if ( [Presentation].[Case].[WAITING_ON_DOCUMENTS] ='Yes/Oui') then (1) else (0)
|
Aggregate
total
Rollup
total
|
Waiting on Documents %
|
total( [Waiting on documents - bin] ) / total( [All Cases] )
|
Aggregate
calculated
Rollup
calculated
|
Total Age - Waiting on Documents
|
if ([Waiting on documents - bin] = 1 ) then ( [Presentation].[Case].[CMT_AGE] ) else ( 0 )
|
Aggregate
total
Rollup
total
|
Average Age
|
total( [Total Age - Waiting on Documents] ) / total( [Waiting on documents - bin] )
|
Aggregate
calculated
Rollup
calculated
|
Case Number
|
[Presentation].[Case].[ID]
|
|
All Cases
|
count( [Presentation].[Case].[ID] )
|
Aggregate
total
Rollup
total
|
Waiting on HR - bin
|
if ( [Presentation].[Case].[WAITING_ON_HR] ='Yes/Oui') then (1) else (0)
|
Aggregate
total
Rollup
total
|
Waiting on HR %
|
total( [Waiting on HR - bin] ) / total( [All Cases] )
|
Aggregate
calculated
Rollup
calculated
|
Total Age - Waiting on HR
|
if ( [Waiting on HR - bin] = 1 ) then ( [Presentation].[Case].[CMT_AGE] ) else ( 0 )
|
Aggregate
total
Rollup
total
|
Average Age
|
total( [Total Age - Waiting on HR] ) / total( [Waiting on HR - bin] )
|
Aggregate
calculated
Rollup
calculated
|
All Cases
|
count( [Presentation].[Case].[ID] )
|
Aggregate
total
Rollup
total
|
Waiting on prior case completion - bin
|
if ( [Presentation].[Case].[WAITING_ON_PRIOR_CASE_COM] ='Yes/Oui') then (1) else (0)
|
Aggregate
total
Rollup
total
|
Waiting on Prior Case Completion %
|
total( [Waiting on prior case completion - bin] ) / total( [All Cases] )
|
Aggregate
calculated
Rollup
calculated
|
Total Age - Waiting on Prior Case Completion
|
if ([Waiting on prior case completion - bin] = 1 ) then ( [Presentation].[Case].[CMT_AGE] ) else ( 0 )
|
Aggregate
total
Rollup
total
|
Average Age
|
total( [Total Age - Waiting on Prior Case Completion] ) / total( [Waiting on prior case completion - bin] )
|
Aggregate
calculated
Rollup
calculated
|